Privacy Policy

We collect only what we need to respond to you and improve this site, and we never sell your information.

Last updated July 2026.

Information we collect

When you submit a form, such as a callback or contact request, we collect the information you provide. This typically includes your name, phone number, email, your teen's age, and any message. We ask you not to include medical details in website forms; clinical information is gathered securely by phone or in person.

We also collect limited, standard analytics (such as pages visited and general device type) to understand how the site is used. We do not use this to identify you personally.

How we use it

We use your information to respond to your request, schedule a call, verify insurance benefits, and improve our services. We will only contact you about your inquiry and our programs, and you can opt out at any time.

How we protect it

We use reasonable administrative, technical, and physical safeguards to protect your information. Protected health information collected through treatment is handled under HIPAA and our separate Notice of Privacy Practices, which governs clinical records.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate, such as our scheduling or form tools, and only as needed to serve you or when required by law.

Your choices

You can ask us to access, correct, or delete the information you've submitted through this website by emailing admissions@jtreehealth.com. You can also decline non-essential cookies in your browser.

Contact

Questions about this policy? Email admissions@jtreehealth.com or call (919) 335-5053.

Sharing of Personal Information

Simply Teens Outpatient LLC DBA Joshua Tree Health will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

Opting Out of Text Messages

You have the right to opt out of receiving text messages from Joshua Tree Health at any time. To opt-out, you can reply "STOP" to any text message you receive from us.

Consent and Opt-In

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.

This page is a website privacy policy and does not replace our HIPAA Notice of Privacy Practices.